Quality Policy
Quality Policy Statement
JN Bentley Ltd operates in several interlinked sectors - construction services, including civil and process engineering, building and a range of specialist services; development of commercial and industrial property, either for sale or investment, as well as refurbishment work.
The JN Bentley Ltd Board of Directors is committed to:
- The continuing development and implementation of our quality management system which meets the requirements of ISO 9001:2008, and is summarised in our Quality Policy.
- Achieving compliance with the requirements of the quality management system by continually reviewing and improving its effectiveness so that all client and relevant stakeholder requirements are met.
- Ensuring there is availability of resources for all activities affecting quality. This includes full backing for the Quality, Environmental and Safety (QES) Team whose function is to develop, monitor and provide assistance in the implementation of all Policies and communicate the imporance of meeting customer, statutory and regulatory requirements.
- Ensuring that quality objectives are established at all levels of the organisation, with the aim of continually improving the product and services we provide and so enhancing customer satisfaction.
- Ensuring that senior management reviews the performance of the quality management system so that progress with existing quality objectives can be assessed and new ones established as necessary.
Each Manager is responsible for ensuring compliance with the Company's Quality Policy and for reviewing performance respectively.
The Quality Policy and QES Objectives are explained to all staff on induction.
The status of all elements of quality management system documentation, including the Quality Policy and the current Quality Objectives, are defined within Appendix B of the Quality Policy, which is accessible to all personnel through our Document Library on CMS.
Our Quality Policy is reviewed annually and this Statement may be subsequently updated. A copy of the Statement is displayed at all our site and office locations.
Paul Bentley, Managing Director
1 July 2009
