In 2015 we conducted 2,020 Performance Reports on supplier orders - a slight increase on the number of reports conducted in 2014.
The average score for suppliers in 2015 was 1.96 and for the sixth year running the percentage of suppliers who scored better than good (a mark of 2) was greater than 50%, although this result is slightly down on 2014.
We have continued with the category system introduced in 2012 under which all our subcontractors are listed each year
To compile our league table, as in previous years, our project teams apply a simple weighted scoring system to every completed order against a set of categories to calculate an overall performance score with 1.0 being the maximum score. (1.0=excellent performance, 2.75=satisfactory performance, 5.0=poor). The performance scoring criteria examine a number of aspects of all subcontractors to measure their competencies across various areas, from health and safety to innovation and design.
Our subcontract suppliers are put into three categories (listed below) rather than the top 25 subcontractors only being recognised. The three categories are:
Once the annual report has been compiled and all the performance report data has been collated each supplier is compared and ranked into one of these categories.
This ranking system means we are able to communicate more effectively with all our suppliers to create better working relationships to improve future performance.
All our subcontract suppliers receive a communication from JN Bentley outlining their annual Performance Report score which includes recognition for their performance efforts and hard work, as well as some level of constructive feedback to help lower performing suppliers improve their future operations.
We are delighted to have sent out signed certificates to 79 of our subcontract suppliers in 2014, recognising their outstanding work with regards to their performance. This certificate outlines the importance of our performance criteria to both our business and clients to maintain efficient working relationships.
Here's a list of the top 25% of suppliers for 2015: